@book{38611,
	author = {Smith, Stephanie and Martínez, Janet, Coaut.},
	title = {An analytic framework for dispute systems design /},
	publisher = {Harvard Negotiation Law Review,},
	year = {2009},
	address = {Cambridge, Mass :},
	note = {Sobretiro de Harvard Negotiation Law Review (Multidisciplinary Journal on dispute Resolution). vol. 14, winter 2009, pags. 123-169}
}